Report
Tell us what happened, where it happened and provide any useful details.
ReportPSR
See a problem? Report it.
ReportPSR gives you one simple place to report local service issues to organisations using Public Service Request.
Tell us what happened and where. We'll help you through the rest.
What would you like to report?
Tell us what's wrong. You don't need to know which department handles it.
Report. Route. Resolve.
Route
ReportPSR helps identify the appropriate available service and routes the request through Public Service Request.
Resolve
The receiving organisation manages the request through PSR and can keep you informed where supported.
Why use ReportPSR?
One place to start
You shouldn't have to search multiple websites or departments just to report a problem.
Location matters
Tell the service provider exactly where the problem is located.
Add useful evidence
Include photographs, video and other details that may help the service provider understand the issue.
Reach the right service
ReportPSR helps identify the appropriate available participating service.
Structured requests
Your report becomes a structured Service Request rather than an untracked message.
Stay informed
Where supported, receive information as your request progresses.
What can I report?
Roads & Streets
Potholes, road damage, signs, traffic signals and sidewalks.
Water & Drainage
Flooding, water leaks, blocked drains and stormwater problems.
Parks & Public Spaces
Fallen trees, damaged equipment, litter, graffiti and trails.
Transit
Bus stops, shelters, facilities, accessibility concerns and damaged equipment.
Don't know who deals with it?
That's okay.
You know the problem. You don't need to know the department. Describe what's wrong and ReportPSR will help identify an available service.
Report itWant ReportPSR in your community?
ReportPSR is powered by Public Service Request, helping municipalities and service providers receive, route, manage and resolve service requests.
Discover Public Service Request